Orders are fulfilled using major carriers including UPS, FedEx, and USPS. In some areas, other carriers may also be used.

To check if your order has been shipped, follow these instructions:

1. Sign in to your account.
2. Select the "Orders" option from the top navigation bar.
3. Locate the order you wish to monitor and click on the corresponding order number.
4. In the "Timeline" segment of the order details page.
5. If a tracking number is present, your order has been shipped. Click on the tracking number to obtain further information about the shipment.

If you need additional assistance or have further questions, please don't hesitate to contact us. We are more than happy to help you.

To modify or cancel an item in you order, please follow these steps:

1. Contact our customer support: Reach out to our customer support team as soon as possible, as order cancellation requests are time-sensitive. You can find our contact information on the contact us page on our website. Alternatively, you can send us an email at support@ceshowroom.com, or call us at 1-800-890-8166 to request cancellation.
2. Provide your order details: When contacting us, include your order number, the date of purchase, and any other relevant information to help us quickly identify your order.
3. Request cancellation: Clearly state that you would like to cancel your order and provide a reason for the cancellation, if necessary.

Our customer support team will respond to your request and let you know if they can cancel the order or if it has already been processed and shipped. If the order has been shipped, you may need to follow our return policy to return the item(s) after receiving them.

Tracking the status of your order is simple. Please follow these steps:

1. Refer to your order confirmation email, which includes the order tracking number and a link to track your package. Click on the link to view the current status and location of your shipment.
2. Alternatively, you can log in to your account on our website. Once you're logged in, navigate to your order history and find the order you want to track. Click on the order number to access the order details page, which will show the order tracking information and a link to the carrier's website.
3. If you're unable to find your tracking number or need additional assistance, please contact our customer service team. Provide your order number and any relevant information, and we'll be happy to help you track your order.

Please note that it may take up to 24 hours for the tracking information to be updated on the carrier's website after your order has been shipped.

We apologize for any delays or inconvenience caused by an order that hasn't arrived yet. Please follow these steps to resolve the issue:

1. Check your order confirmation email or account details for the estimated delivery date and order tracking information.
2. Track your order using the provided tracking number to see the current status and location of your shipment.
3. Verify your shipping address to ensure that it was entered correctly during the checkout process.
4. Consider any possible delays due to holidays, weather events, or carrier-related issues that could impact the delivery timeframe.
5. If your order is still not delivered past the estimated delivery date or you're unable to track it, please contact our customer support team as soon as possible. Provide your order number and any relevant information regarding the issue.
6. Our customer support team will investigate the situation and work with you to find a suitable solution.

Please remember to report any delivery issues promptly, as there may be time limits for reporting missing orders or requesting a replacement or refund.

We apologize for any inconvenience caused by a missing item in your shipment. To resolve the issue, please follow these steps:

1. Verify the contents of your shipment by checking the items against the order confirmation or packing list that was included in the package.
2. Sometimes, items from the same order may be shipped separately due to size, weight, or availability. Please review your email notifications and order tracking information to confirm if additional shipments are on their way.
3. If you have confirmed that an item is indeed missing from your shipment, please contact our customer support team as soon as possible. Provide your order number, a description of the missing item, and any relevant information or documentation.
4. Our customer support team will investigate the issue and work with you to find a suitable solution.

Please ensure you report the issue promptly, as there may be time limits for reporting missing items or requesting a replacement or refund.

We apologize for any inconvenience caused by missing parts in your order. Please follow these steps to resolve the issue:

1. Carefully check the product packaging and accompanying materials to ensure the missing parts haven't been overlooked.
2. Consult the product's documentation, such as the user manual, to verify the parts that should be included with your purchase.
3. Reach out to our customer support team as soon as possible, providing your order number, a description of the missing parts, and any relevant photos or documentation.
4. Our team will investigate the issue and work with you to find a suitable solution.

Please note that it is essential to report the issue promptly, as there may be time limits for reporting missing parts or requesting a replacement or refund.

Currently, we only ship to locations within the United States.

If you have inquiries regarding charges:

1. Sign in to your account.
2. Select the "Orders" option from the top navigation bar.
3. Locate the order you want to view charges for and click on the corresponding order number.
4. On the right-hand side, you will find the charges.

If you need additional assistance or have further questions, please don't hesitate to contact us. We are more than happy to help you.

To obtain a copy of your receipt or invoice, you can follow one of these methods:

1. Check your email inbox: Upon completing your purchase, you should have received an order confirmation email containing the receipt or invoice. Search for this email in your inbox, and be sure to check your spam folder if necessary.
2. Sign in to your account: Visit our website and log in to your account. Click on the "Orders" tab at the top of the page, and then select the order for which you need the invoice. The invoice can be found on the right-hand side of the order details page.

If you cannot locate the email or need another copy of the receipt or invoice, please feel free to contact us for further help. We are more than happy to assist you with your request.

After we have received and processed your returned item(s), the credit will typically appear on your account within 3-10 business days. Please note that the actual processing time may vary depending on your bank or credit card company. If you have not seen the credit after this time frame, we recommend contacting your financial institution for further information. If you still have concerns or questions, please do not hesitate to reach out to our customer support team, who will be more than happy to assist you.

When you make a purchase, your credit card is charged at the time of placing the order. After providing your payment details and completing the checkout process, we will authorize and charge your credit card for the total amount of the transaction, including any applicable taxes and shipping fees.